Web Hosting is the process of storing a website’s files on a server in order to make them accessible on the internet, in this case, hosting is the storage of files that include text, images, videos, graphics, etc., or content a all, and web is the system that allows display or accessibility of those files on the internet.
Which Hosting package should I choose?
We offer our clients several packages, however, you should choose the package that best suits your usage needs whether it is personal, professional, reseller, and so on. If you do not need to use a lot of resources, you may opt for the cheapest plan, if you need a lot of resources, you may opt for the most expensive plan, nevertheless, we advise our clients to opt for the most popular plan as it creates balance. All our plans can be downgraded or upgraded as needed with a simple click.
When will my Hosting Service be activated?
Normally, once a hosting order has been placed, it will be activated within a few minutes, nevertheless, if the system has detected any drawback, your order will be placed on hold, in this case, you need to get in touch with the Billing Department for the activation of your plan. In the case of advanced hosting packages, it may take up to two hours for full activation.
Do I pay any hidden fees?
You pay for what you buy, there are no hidden fees. Taxes are included in the prices of products and services displayed. You can see this for yourself on the invoice sent to your email inbox, and which is available in your client account as well.
Do you have money refund policy?
Yes, all our hosting packages have a deadline for refund, you should check the Hosting Service Usage Agreement page, which is developed only for Hosting Service user to get useful information in this regard.
What is WebSocle Website Builder?
WebSocle Website Builder is a software or service made available for free to our clients through their account on the control panel to create websites of different qualities. With a drag-and-drop website editor and ready-to-use templates, even beginners are able to create top quality websites for a quick online presence. Such a service will allow you to build e-commerce, personal, business, blog, etc., website very easily.
Do you perform backup operation?
Normally, we regularly perform backups of our routine operations. That said, your files stored on our server(s) are backed up and protected. However, in order for you to be able to access or restore your files in the event of an incident that does not depend on us, we strongly advise you to use your own means of backup, in such a case, you can opt for a backup when purchasing with us or use any other service provider available through features on your control panel.
Will I get free SSL?
Normally, we do not offer free SSL to our clients, but you can use Let’s Encrypt through you control panel to generate a free SSL certificate for your website. However, we strongly advise you to buy an SSL that will meet the needs and quality of your site in terms of security, and to avoid having to issue an SSL every quarter for your site. WebSocle provides its clients with a range of SSL for their specific needs.
What is Mailbox?
Mailbox is a term with several definitions, it is a matter of context. Here, Mailbox refers to an electronic box identified by an email address, and from which one can receive and send emails. Depending on your chosen plan with us, you will have the possibility to create a quantity of emails with your domain(s) to meet some o your entrepreneurial needs.
What is MySQL?
MySQL is a popular, proven, modern and complete relational database management software. It is used by companies, organizations, professionals of all types to store, order and retrieve data. You can access it through your control panel.
What does this mean: 100+ Apps?
If you see “100+ Apps” displayed in some of our hosting plans, this means that you will have a control panel with over 100 apps available. This can be a combination of apps in your control panel and apps available through Softaculous that you can also access through your control panel. The majority of those apps are available for free to our clients.
What is LiteSpeed?
LiteSpeed is designed to enable fast web server execution, scalability, flexibility and reliability with the minimum resources available on the server. It allows to handle a plethora of users at the same time and allows the accessibility of websites and their pages very quickly. We equip our server with such feature to allow our clients’ websites to be efficient and competitive.
14. What is CloudLinux?
CloudLinux is designed to give Shared Hosting providers control over a reliable operating system. Commonly known for its “LightWeight Virtual Environment, LVE” feature, it allows users sharing the resources of a single server to each have their own defined resources in their account. In this case, traffics, saturation and misuse of resources of one account cannot impact the resources or account of another user. In short, CloudLinux ensures the stability of shared hosting operating system.
What does this mean: Linux-cPanel?
cPanel is a control panel designed to administer a server. It presents an interface that groups together different functionalities that allow to communicate, configure and manage not only a server, but also different qualities of software found there or elsewhere. The term Linux-cPanel means that such software is found its application in the Linux operating system. WebSocle provides its clients with an easy-to-understand and user-friendly dashboard to build and manage their websites, applications, and so on.